We believe in the power of storytelling.
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HOW WE TALK AT DRIFT
The voice that defines our brand
Words fuel all of our conversations. That’s why, at Drift, we think a lot about the ones we use. Here’s how we define our writing style:
- Knowledgeable: We sound like we’ve done our research (because we have).
- Engaging: We work hard to draw readers from one line to the next.
- Empathetic: We genuinely care about readers and their goals.
- Inclusive: We use language that helps readers feel included and safe.