Front
About Front
Front is a customer communication hub designed to strengthen the customer relationship. Connect all your communication channels, collaborate in real-time on critical customer messages, and improve team performance through automated workflows and advanced analytics.
Front and Drift
With Front and Drift, your Sales and Support teams can collaborate in a single platform for a smooth customer experience and enhanced productivity — no switching tools required. With context from Salesforce and email at your fingertips, handing off leads is simple, so your team can build pipeline faster. Front’s Drift integration allows you to manage live chat, email, and more in one place to centralize your team’s workflow and respond faster. Build Playbooks in Drift to engage and even qualify visitors on your site, then sync all those conversations into Front for your team to handle in a snap.