{"id":90853,"date":"2021-11-16T12:21:31","date_gmt":"2021-11-16T17:21:31","guid":{"rendered":"https:\/\/www.drift.com\/?page_id=90853"},"modified":"2023-02-10T12:00:00","modified_gmt":"2023-02-10T17:00:00","slug":"really-good-chatbot-examples","status":"publish","type":"page","link":"https:\/\/www.drift.com\/really-good-chatbot-examples\/","title":{"rendered":"Really Good Chatbot Examples"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":312,"featured_media":91102,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-chatbot-homepage.php","meta":{"inline_featured_image":false},"acf":{"title":"Really Good Chatbot Examples","byline":"A collection of really good chatbots to help you find inspiration for your next bot. ","featured_chatbot":{"ID":90959,"post_author":"165","post_date":"2021-11-19 16:26:40","post_date_gmt":"2021-11-19 21:26:40","post_content":"

What makes this a good chatbot?<\/h3>\r\nEngage<\/strong>\r\nThis automation playbook engages the site visitor by recognizing they are returning to the site and uses that context to add humor stating, \u2018things must be getting serious!\u2019\u00a0<\/span>\r\n\r\nUnderstand<\/strong>\r\nThis bot does a great job of understanding the return site visitor\u2019s goals, offering 3 different journeys for varying intent. Additionally, the automation in this bot allows for the site visitor to type in anything they are interested in and automation responds accordingly. <\/span>\r\n\r\nRecommend<\/strong>\r\nThis bot (with the help of automation) recommends both chatting live or scheduling a meeting for those interested in speaking with sales, as well as providing backup CTAs for those not yet ready to chat. <\/span>\r\n\r\n
\r\n\r\nClick here<\/a> to learn how Okta doubled their conversion rate from MQL to SQL with AI.","post_title":"Okta: Return Visitor (AI)","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"okta-return-visitor-ai","to_ping":"","pinged":"","post_modified":"2022-08-11 18:05:48","post_modified_gmt":"2022-08-11 22:05:48","post_content_filtered":"","post_parent":0,"guid":"https:\/\/www.drift.com\/?post_type=chatbot&p=90959","menu_order":0,"post_type":"chatbot","post_mime_type":"","comment_count":"0","filter":"raw"},"intro":{"title":"Why We Built This","content":"

Welcome to Really Good Chatbots! Here, you\u2019ll find chatbot examples from Drift customers<\/a> that are, well, really good.<\/p>\n

But why did we build this?<\/p>\n

We\u2019re obsessed with chatbots. And we wanted to help others building chatbots find inspiration. On this site you\u2019ll find real-world examples from your peers and learn how they use chatbots to accelerate revenue.<\/p>\n

If you\u2019re wondering about our criteria for \u201creally good\u201d – all of these examples on the site utilize our Conversational Framework<\/a> \u2014 Engage, Understand, Recommend.<\/p>\n

Want to get involved? We welcome submissions of any chatbot. Our only criteria is that it has to be really good.<\/p>\n","add_submit_chatbot_button":true},"stages":[{"id":"stage-one","eyebrow_title":"STAGE #1","title":"Engage Website Visitors","content":"

We recommend starting your chatbot journey here. In stage one, marketing and SDR teams use chatbots and live chat to engage visitors and book meetings.<\/p>\n","chatbots":[{"ID":90958,"post_author":"165","post_date":"2021-11-19 16:01:46","post_date_gmt":"2021-11-19 21:01:46","post_content":"

What makes this a good chatbot?<\/h3>\r\nEngage<\/strong>\r\nGong engages the website visitor with a cheeky hook that draws the site visitor in. <\/span>\r\n\r\nUnderstand<\/strong>\r\nOnce engaged, the bot asks the site visitor a few follow up questions to see why they are on the site and how the bot can best guide them in the right direction, as well as understanding if Gong is the right fit for them. <\/span>\r\n\r\nRecommend<\/strong>\r\nSite visitors who are a good fit for Gong are recommended to chat with sales or book a meeting. Those who aren\u2019t ready to book a meeting or need more information on Gong are guided towards best practice content. <\/span>\r\n\r\n
\r\n\r\nLearn how to build an Engage All playbook step-by-step in our Playbook Basics Certification.<\/a>","post_title":"Gong: Engage All","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"gong-engage-all","to_ping":"","pinged":"","post_modified":"2022-08-11 17:55:07","post_modified_gmt":"2022-08-11 21:55:07","post_content_filtered":"","post_parent":0,"guid":"https:\/\/www.drift.com\/?post_type=chatbot&p=90958","menu_order":0,"post_type":"chatbot","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":91014,"post_author":"165","post_date":"2021-11-22 09:05:35","post_date_gmt":"2021-11-22 14:05:35","post_content":"

What makes this a good chatbot?<\/h3>\r\nEngage<\/strong>\r\nThe bot offers a clear way to avoid filling out the form and waiting for a response by offering a direct way to a human.<\/span>\r\n\r\nUnderstand<\/strong>\r\nThe bot understands the high intent of someone willing to fill out a form and share information with a company.<\/span>\r\n\r\nRecommend<\/strong>\r\nSince the visitor has already done some research and is looking for more tailored solutions, the bot\u2019s primary CTA is to set up some time with the sales team. For those who aren\u2019t ready for a conversation yet, there are options to learn about more industries or continue browsing.<\/span>\r\n\r\n
\r\n\r\nNeed more inspiration on Contact Us bot hooks? We got you. Check out our Book of Hooks here.<\/a> \ud83d\udcda","post_title":"Brandwatch: Contact Us","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"brandwatch-contact-us","to_ping":"","pinged":"","post_modified":"2022-08-11 17:57:48","post_modified_gmt":"2022-08-11 21:57:48","post_content_filtered":"","post_parent":0,"guid":"https:\/\/www.drift.com\/?post_type=chatbot&p=91014","menu_order":0,"post_type":"chatbot","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":90967,"post_author":"165","post_date":"2021-11-19 17:03:36","post_date_gmt":"2021-11-19 22:03:36","post_content":"

What makes this a good chatbot?<\/h3>\r\nEngage<\/strong>\r\n\r\nWhen a site visitor lands on a pricing page, there are likely many questions they have as they navigate the page. PTC engages the buyer on this page by asking if there are questions they can help with.\u00a0<\/span>\r\n\r\nUnderstand<\/strong>\r\nThe bot understands what the site visitor is looking for and provides options for those with specific questions and those just browsing. <\/span>\r\n\r\nRecommend<\/strong>\r\nPTC then recommends their team follow up with interested site visitors and provides more information for those not interested in a sales follow-up. <\/span>\r\n\r\n
\r\n\r\nLearn how to build your own custom pricing page bot that targets high intent site visitors here<\/a>.","post_title":"PTC: Pricing Page","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"ptc-pricing-page","to_ping":"","pinged":"","post_modified":"2022-08-11 17:59:25","post_modified_gmt":"2022-08-11 21:59:25","post_content_filtered":"","post_parent":0,"guid":"https:\/\/www.drift.com\/?post_type=chatbot&p=90967","menu_order":0,"post_type":"chatbot","post_mime_type":"","comment_count":"0","filter":"raw"}],"cta":{"title":"See More Examples","url":"\/really-good-chatbot-examples\/engage-website-visitors\/","target":""},"button_style":"white"},{"id":"","eyebrow_title":"STAGE #2","title":"Target Potential Buyers","content":"

After building 3-5 stage one bots, you\u2019re ready to start building out your stage two strategy. In stage two, marketing and sales leaders align to better target buyers by using personalized messaging to increase engagement and qualified pipeline.<\/p>\n","chatbots":[{"ID":91052,"post_author":"165","post_date":"2021-11-22 12:30:34","post_date_gmt":"2021-11-22 17:30:34","post_content":"

What makes this a good chatbot?<\/h3>\r\nEngage<\/strong>\r\nThis bot hook acknowledges that the buyer has come to the site via an ad and offers to give them more information. <\/span>\r\n\r\nUnderstand<\/strong>\r\nThe bot goes on to understand how they\u2019d like to learn more. For those ready for a meeting, the bot qualifies the site visitor. This bot has a great qualifying path - asking only a few questions and keeping it conversational. <\/span>\r\n\r\nRecommend<\/strong>\r\nFinally, the bot drops a calendar for qualified site visitors. For those who may not be a great fit for Lessonly, the bot shares the typical contract price and shares a video with more information. If they are still interested, the bot drops a calendar.<\/span>","post_title":"Lessonly: Paid Ad Converter","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"lessonly-paid-ad-converter","to_ping":"","pinged":"","post_modified":"2022-10-17 15:47:17","post_modified_gmt":"2022-10-17 19:47:17","post_content_filtered":"","post_parent":0,"guid":"https:\/\/www.drift.com\/?post_type=chatbot&p=91052","menu_order":0,"post_type":"chatbot","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":90954,"post_author":"165","post_date":"2021-11-19 15:44:33","post_date_gmt":"2021-11-19 20:44:33","post_content":"

What makes this a good chatbot?<\/h3>\r\nEngage\r\n<\/strong>The hook acknowledges the site visitor's interest in learning about graduate programs and engages the site visitor with the offer of finding the right graduate program for them.\u00a0<\/span>\r\n\r\nUnderstand<\/strong>\r\nThe bot goes on to tell the site visitor they will be asking a series of questions to determine if they are eligible for the offer outlined in the hook. It then asks relevant questions to the site visitor to determine the best recommendation. <\/span>\r\n\r\nRecommend<\/strong>\r\nAfter determining eligibility for their offer, Wake Forest recommends a meeting with their team.\u00a0\u00a0<\/span>\r\n\r\n
\r\n\r\nLearn more about how to use Conversational Landing pages in this blog, 4 ways to Convert Visitors into Buyers with Conversational Content.<\/a>","post_title":"Wake Forest University: Conversational Content","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"wake-forest-university-landing-page-2-0","to_ping":"","pinged":"","post_modified":"2022-08-11 18:02:22","post_modified_gmt":"2022-08-11 22:02:22","post_content_filtered":"","post_parent":0,"guid":"https:\/\/www.drift.com\/?post_type=chatbot&p=90954","menu_order":0,"post_type":"chatbot","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":91030,"post_author":"165","post_date":"2021-11-22 10:17:16","post_date_gmt":"2021-11-22 15:17:16","post_content":"

What makes this a good chatbot?<\/h3>\r\nEngage<\/strong>\r\nThe bot acknowledges that this is not the visitor\u2019s first site visit, which is important for a successful retargeting experience. <\/span>\r\n\r\nUnderstand<\/strong>\r\nThe bot understands that a repeat visitor might be further along in their buying journey than a first-time visitor and designs the conversation accordingly \u2013\u00a0by making it easier to chat with sales.<\/span>\r\n\r\nRecommend<\/strong>\r\nThe bot recommends the primary CTA of speaking to a sales team member, capitalizing on a repeat visitor's increasing interest. For those who are \u201cjust browsing\u201d it lets them ask additional questions.<\/span>","post_title":"Connectwise: Personalized Retargeting","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"connectwise-personalized-retargeting","to_ping":"","pinged":"","post_modified":"2022-08-16 16:35:34","post_modified_gmt":"2022-08-16 20:35:34","post_content_filtered":"","post_parent":0,"guid":"https:\/\/www.drift.com\/?post_type=chatbot&p=91030","menu_order":0,"post_type":"chatbot","post_mime_type":"","comment_count":"0","filter":"raw"}],"cta":{"title":"See More Examples","url":"\/really-good-chatbot-examples\/target-potential-buyers\/","target":""},"button_style":"white"},{"id":"","eyebrow_title":"STAGE #3","title":"Accelerate Deal Cycles","content":"

If you have both stage one and stage two examples live on your site, you\u2019re ready to move into stage three. In stage three, marketing and sales leaders create a pipeline acceleration strategy using chatbots that personalize every step of the buying journey to shorten sales cycles and close more revenue.<\/p>\n","chatbots":[{"ID":91027,"post_author":"165","post_date":"2021-11-22 09:49:36","post_date_gmt":"2021-11-22 14:49:36","post_content":"

What makes this a good chatbot?<\/h3>\r\nEngage<\/strong>\r\nAn automation website concierge bot is designed for those visitors who might be on your first time or ones you are trying to learn more about your company. The bot keeps the hook simple and acknowledges the visitor\u2019s pain.<\/span>\r\n\r\nUnderstand<\/strong>\r\nThis is an AI bot, so it is able to respond not just to button-based responses, but also open text. It knows that the options offered might not cover the bases for every single visitor.<\/span>\r\n\r\nRecommend<\/strong>\r\nThe bot recommends next steps based on what the visitor types into the open text field. The visitor asks about pricing and the bot is able to offer pricing plan info, while asking the visitor to share more information about themselves.<\/span>\r\n\r\n
\r\n\r\nZenefits shortened their sales cycle from 6+ months to as short as 12 days with Drift Automation. Read their story here.\u00a0<\/a>","post_title":"Zenefits: Website Concierge (AI)","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"zenefits-website-concierge-ai","to_ping":"","pinged":"","post_modified":"2022-08-16 16:25:58","post_modified_gmt":"2022-08-16 20:25:58","post_content_filtered":"","post_parent":0,"guid":"https:\/\/www.drift.com\/?post_type=chatbot&p=91027","menu_order":0,"post_type":"chatbot","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":91077,"post_author":"165","post_date":"2021-11-22 16:46:02","post_date_gmt":"2021-11-22 21:46:02","post_content":"

What makes this a good chatbot?<\/h3>\r\nEngage<\/strong>\r\nThis AI solution bot engages the site visitor by offering an interactive way to test out the solution.\r\n\r\nUnderstand<\/strong>\r\nThe bot uses automation to understand what the site visitor is looking for. Once it answers their question, it continues to guide the site visitor with buttons and offers the site visitor to type in a question.\u00a0<\/span>\r\n\r\nRecommend<\/strong>\r\nThe bot recommends a chat with our team. It also acknowledges not everyone is ready for a sales conversation \u2014 for those site visitors the bot recommends relevant content.\u00a0<\/span>\r\n\r\n
\r\n\r\nYou can test drive this automation bot for yourself on this page.<\/a>","post_title":"Drift: Solution Bot (AI)","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"drift-solution-bot-ai","to_ping":"","pinged":"","post_modified":"2022-08-16 16:27:05","post_modified_gmt":"2022-08-16 20:27:05","post_content_filtered":"","post_parent":0,"guid":"https:\/\/www.drift.com\/?post_type=chatbot&p=91077","menu_order":0,"post_type":"chatbot","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":90959,"post_author":"165","post_date":"2021-11-19 16:26:40","post_date_gmt":"2021-11-19 21:26:40","post_content":"

What makes this a good chatbot?<\/h3>\r\nEngage<\/strong>\r\nThis automation playbook engages the site visitor by recognizing they are returning to the site and uses that context to add humor stating, \u2018things must be getting serious!\u2019\u00a0<\/span>\r\n\r\nUnderstand<\/strong>\r\nThis bot does a great job of understanding the return site visitor\u2019s goals, offering 3 different journeys for varying intent. Additionally, the automation in this bot allows for the site visitor to type in anything they are interested in and automation responds accordingly. <\/span>\r\n\r\nRecommend<\/strong>\r\nThis bot (with the help of automation) recommends both chatting live or scheduling a meeting for those interested in speaking with sales, as well as providing backup CTAs for those not yet ready to chat. <\/span>\r\n\r\n
\r\n\r\nClick here<\/a> to learn how Okta doubled their conversion rate from MQL to SQL with AI.","post_title":"Okta: Return Visitor (AI)","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"okta-return-visitor-ai","to_ping":"","pinged":"","post_modified":"2022-08-11 18:05:48","post_modified_gmt":"2022-08-11 22:05:48","post_content_filtered":"","post_parent":0,"guid":"https:\/\/www.drift.com\/?post_type=chatbot&p=90959","menu_order":0,"post_type":"chatbot","post_mime_type":"","comment_count":"0","filter":"raw"}],"cta":{"title":"See More Examples","url":"\/really-good-chatbot-examples\/accelerate-deal-cycles\/","target":""},"button_style":"white"}],"internal_page_name":"","custom_css_file_name":"","include_intellimize":[],"include_intellimize_async":false,"inject_into_header":"","cta_top":{"title":"Get the Examples","url":"#reallygoodchatbots","target":""},"cta_new":{"title":"SEE DRIFT ON YOUR SITE","content":"

Take Drift\u2019s bot for a test drive without installing any code on your website (seriously).<\/p>\n","cta":{"title":"See Drift On My Site","url":"#testdrive","target":""}},"hero_image":false,"bg_color":"#000","button_style":"lime"},"yoast_head":"\nReally Good Chatbot Examples | Drift<\/title>\n<meta name=\"description\" content=\"A collection of really good chatbots to help you find inspiration for your next bot.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.drift.com\/really-good-chatbot-examples\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Really Good Chatbot Examples\" \/>\n<meta property=\"og:description\" content=\"A collection of really good chatbots to help you find inspiration for your next bot.\" \/>\n<meta property=\"og:url\" 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