{"id":110478,"date":"2023-10-03T06:00:40","date_gmt":"2023-10-03T10:00:40","guid":{"rendered":"https:\/\/www.drift.com\/?post_type=newsroom&p=110478"},"modified":"2023-10-03T04:07:16","modified_gmt":"2023-10-03T08:07:16","slug":"drift-engage-unveiled","status":"publish","type":"newsroom","link":"https:\/\/www.drift.com\/press-releases\/drift-engage-unveiled\/","title":{"rendered":"Drift Introduces Drift Engage to Help Businesses Capitalize on Anonymous Website Traffic"},"content":{"rendered":"
Boston \u2013 October 3, 2023<\/strong> \u2013 Drift<\/a>, the buyer experience and Conversational AI company, today announced Drift Engage<\/a>, a first-to-market product powered by Lift AI<\/a>, that uses machine learning to score visitors\u2019 real-time site behavior, even for visitors who are 100% anonymous. This collaboration with Lift AI<\/a> delivers on a strategic partnership to enhance customers’ experiences, and reinforces Drift\u2019s commitment to delivering cutting-edge AI-driven results.<\/p>\n With 98% of website traffic labeled as anonymous<\/a>, companies struggle to generate pipeline from all of their website visitors, even after making significant investments to drive traffic to the site. ID Reveal tools help, but they can\u2019t identify all traffic, especially in a remote-working world. Until today, customers using these tools have been missing out on 70% of their website traffic<\/a>, even with data enrichment tools in their tech stack.<\/p>\n Drift Engage is the only solution that can automatically deliver relevant chat experiences based on real-time buyer intent scoring, which identifies and measures both known and anonymous visitor\u2019s site engagement in real time. It instantly provides the right chat experiences for customers that convert high-intent website visitors into loyal customers, ultimately increasing sales velocity and conversion rate. Since early 2020, top brands like Loopio<\/a> and Intelex<\/a> have used the Lift AI technology behind Drift Engage to generate a dramatic increase in conversions, pipeline, and revenue, and now all Drift customers can leverage this fully integrated technology.<\/p>\n \u201cToday, we are deepening our strategic partnership with Lift AI to help every Drift customer turn first conversations into enduring relationships with AI-powered personalization,\u201d said Scott Ernst, CEO of Drift. \u201cDrift Engage is perfect for businesses that invest in bringing traffic to their site, but lack the visibility to convert visitors into leads. It helps capture buyers when they\u2019re already shopping, increasing conversions, sales velocity and revenue by fast-tracking high-intent visitors to sales.\u201d<\/p>\n Features of Drift Engage include:<\/p>\n Lift AI provides a proprietary cloud-based scoring AI model that integrates via a javascript snippet on business websites to measure real-time intent. Drift makes it possible to action these scores and surfaces intent data within its buyer engagement platform.<\/p>\n \u201cBy joining forces with Drift, we\u2019re leveraging the power of our AI solutions to illuminate the full potential of conversational marketing on business\u2019 websites,\u201d said Don Simpson, CEO of Lift AI. \u201cWith our existing customers who are using Lift AI and Drift, we\u2019re seeing 9x conversations turn into pipeline with our real-time scoring technology. This is just the beginning\u2013we\u2019re certain that solving for the gap of anonymous visitors will be a major unlock moment for B2B marketers and sales reps using Drift.\u201d<\/p>\n Customers already using Drift Engage see 3x more ROI, 10.6x more pipeline and 2.1x more opportunities than the median Drift customer. To learn more, please visit www.drift.com<\/a>.<\/p>\n ABOUT DRIFT<\/strong><\/p>\n Drift\u00ae, the buyer experience and Conversational AI company, inspires businesses to create more engaging customer experiences, one conversation at a time. Drift helps thousands of customers across the globe translate conversational data and buyer behavior into deeper relationships, more pipeline and more revenue. A pioneer in Conversational Marketing, the company was founded in 2015 to help remove friction from the B2B buying process. As buyer expectations continue to increase and AI becomes central to empowering meaningful customer journeys at scale, Drift is disrupting the category it created. Its human-centric, AI-powered platform listens, understands and learns from buyers to deliver personalized experiences and recommendations at every touchpoint. Drift is creating a world where AI works for humans to turn conversations into relationships.<\/p>\n\n