{"id":87400,"date":"2021-04-27T08:00:55","date_gmt":"2021-04-27T12:00:55","guid":{"rendered":"https:\/\/www.drift.com\/?p=87400"},"modified":"2021-04-27T17:34:58","modified_gmt":"2021-04-27T21:34:58","slug":"ab-testing","status":"publish","type":"post","link":"https:\/\/www.drift.com\/blog\/ab-testing\/","title":{"rendered":"Engage Your Target Visitors with the Perfect Message. Introducing Drift A\/B Testing."},"content":{"rendered":"
Data. It\u2019s the most objective way to measure results. As the saying goes, the numbers speak for themselves. <\/strong><\/p>\n I bet most digital marketers would agree. You need data to know what top-of-funnel messages are performing best. Are they engaging your target customers? Where are the visitors coming from? Are they helping you capture an email to create a new lead? Are they converting into a booked meeting or sales pipeline?<\/p>\n Top of the funnel content has a big impact down the funnel in generating sales-qualified pipeline. And with today\u2019s customers spending more than 65% of their buying process<\/a> alone and online, it\u2019s imperative that your top and middle of the funnel content is spot on<\/em>. It has to be informative and compelling enough to engage the right visitors, when they\u2019re ready to interact with you.<\/p>\n But how do you know what <\/em>the right message is? And what variation<\/em> of the message attracts different types of customers?<\/p>\n It\u2019s actually quite simple.<\/strong> Test a few messages, review the data, and pick the winner. Let the message run for a bit, and then test, review and adapt again. Testing different messages helps you see what you are leaving on the table<\/em> \u2013 and realize that often your first message is not<\/em> the best variation.<\/p>\n So, we need to test <\/em>to get the data. And,<\/em> we need a simple way to visualize<\/em> the data to determine the perfect message. The problem is that many marketing teams either aren\u2019t doing playbook A\/B testing or they\u2019re using a legacy A\/B testing product that is manual, time-consuming, and siloed into different UI views.<\/p>\n That\u2019s where Drift comes in.<\/p>\n Our new bot playbook A\/B testing capability empowers digital marketers to<\/strong>:<\/p>\n <\/p>\n And best of all, marketers can do all of this in one place, with just two clicks, saving them time and making it easy to continuously optimize performance. They can create bot playbook A\/B tests, compare results side-by-side, pick a winner and make edits live all within one single UI. It\u2019s fast, simple, and easy to use. And, it encourages digital marketers to use data to create better content and increase conversions of qualified leads.<\/p>\n <\/p>\n I sat down with Tim Ozmina<\/a>, our Drift playbook guru, who runs our Drift on Drift experience, to learn about how he uses A\/B testing on Drift\u2019s website.<\/p>\n \u201cIt is so easy and saves me so much time. I can create and launch 10 separate A\/B playbook tests in only 5 minutes.\u201d<\/p>\n <\/p>\n Here are some of the results we\u2019ve seen using our A\/B testing \ud83d\udc47<\/p>\n Like Tim says:<\/p>\n “As you can see from those two examples, using Drift’s A\/B Testing feature has been a simple, but very powerful way for me and the team to increase key metrics from the number of conversations all the way to meetings booked. You never know how much changing a few words can impact your business \u2013 until you test it.”<\/p><\/blockquote>\n You heard it straight from Tim \u2013 it\u2019s time to stop guessing which top-of-funnel messages are performing best. With A\/B Testing from Drift, you can see what\u2019s working \u2013 and double down on it.<\/p>\n <\/a><\/p>\n","protected":false},"excerpt":{"rendered":" Data. It\u2019s the most objective way to measure results. As the saying goes, the numbers speak for themselves. I bet most digital marketers would agree. You need data to know what top-of-funnel messages are performing best. Are they engaging your target customers? Where are the visitors coming from? Are they helping you capture an email […]<\/p>\n","protected":false},"author":273,"featured_media":87407,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false},"categories":[79,42],"tags":[325,276,51,64],"acf":{"evergreen_content":false,"hero_image":{"ID":87408,"id":87408,"title":"AB-Testing-blog-HERO@2x","filename":"AB-Testing-blog-HERO@2x-scaled.jpg","filesize":187385,"url":"https:\/\/www.drift.com\/wp-content\/uploads\/2021\/04\/AB-Testing-blog-HERO@2x-scaled.jpg","link":"https:\/\/www.drift.com\/wp-content\/uploads\/2021\/04\/AB-Testing-blog-HERO@2x-scaled.jpg","alt":"","author":"109","description":"","caption":"","name":"wp-attachment-wp-attachment-ab-testing-blog-hero2x","status":"inherit","uploaded_to":87400,"date":"2021-04-23 20:01:25","modified":"2021-04-23 20:04:50","menu_order":0,"mime_type":"image\/jpeg","type":"image","subtype":"jpeg","icon":"https:\/\/www.drift.com\/wp-includes\/images\/media\/default.png","width":2560,"height":1244,"sizes":{"thumbnail":"https:\/\/www.drift.com\/wp-content\/uploads\/2021\/04\/AB-Testing-blog-HERO@2x-150x150.jpg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/www.drift.com\/wp-content\/uploads\/2021\/04\/AB-Testing-blog-HERO@2x-scaled.jpg","medium-width":2560,"medium-height":1244,"medium_large":"https:\/\/www.drift.com\/wp-content\/uploads\/2021\/04\/AB-Testing-blog-HERO@2x-768x373.jpg","medium_large-width":768,"medium_large-height":373,"large":"https:\/\/www.drift.com\/wp-content\/uploads\/2021\/04\/AB-Testing-blog-HERO@2x-scaled.jpg","large-width":2560,"large-height":1244,"1536x1536":"https:\/\/www.drift.com\/wp-content\/uploads\/2021\/04\/AB-Testing-blog-HERO@2x-1536x747.jpg","1536x1536-width":1536,"1536x1536-height":747,"2048x2048":"https:\/\/www.drift.com\/wp-content\/uploads\/2021\/04\/AB-Testing-blog-HERO@2x-2048x996.jpg","2048x2048-width":2048,"2048x2048-height":996,"third_width_square":"https:\/\/www.drift.com\/wp-content\/uploads\/2021\/04\/AB-Testing-blog-HERO@2x-324x324.jpg","third_width_square-width":324,"third_width_square-height":324,"profile_24":"https:\/\/www.drift.com\/wp-content\/uploads\/2021\/04\/AB-Testing-blog-HERO@2x-scaled.jpg","profile_24-width":24,"profile_24-height":12,"profile_48":"https:\/\/www.drift.com\/wp-content\/uploads\/2021\/04\/AB-Testing-blog-HERO@2x-scaled.jpg","profile_48-width":48,"profile_48-height":23,"profile_96":"https:\/\/www.drift.com\/wp-content\/uploads\/2021\/04\/AB-Testing-blog-HERO@2x-scaled.jpg","profile_96-width":96,"profile_96-height":47,"profile_150":"https:\/\/www.drift.com\/wp-content\/uploads\/2021\/04\/AB-Testing-blog-HERO@2x-scaled.jpg","profile_150-width":150,"profile_150-height":73,"profile_300":"https:\/\/www.drift.com\/wp-content\/uploads\/2021\/04\/AB-Testing-blog-HERO@2x-scaled.jpg","profile_300-width":300,"profile_300-height":146}},"inject_into_header":"","include_customer_story_fields":false,"index_image":false,"bottom_cta":{"title":"","subtitle":"","button_text":"","button_link":"","button_text_two":"","button_link_two":""},"related_posts":[{"ID":62795,"post_author":"218","post_date":"2021-11-10 08:00:40","post_date_gmt":"2021-11-10 13:00:40","post_content":"There are two ways I could start this post.\r\n\r\nOne is generic and tells you what you can expect to encounter. Maybe it includes a list of points I\u2019m going to make.\r\n\r\nThe other one is designed around *you* and addresses your pain points and offers you the information you\u2019re looking for.\r\n\r\nWhich one are you more likely to respond to?\r\n\r\nAn opening that is engaging, personalized<\/a>, and relevant leads to more conversations. And that\u2019s true whether it\u2019s coming from a human or a bot. In fact, 77% of B2B sales and marketing professionals<\/a> believe personalized marketing<\/a> experiences improve customer relationships.\r\n\r\nA great bot hook can make or break a conversation. And a missed conversation can mean missed revenue.\r\n\r\nBut, don\u2019t worry. We won\u2019t let that happen to you.\r\n\r\nWe worked with Conversational Marketing<\/a> experts here at Drift to create a Book of Hooks<\/a> you can leverage to build bots that get results.\r\nDo More, With Less \u2013 and in Less Time<\/h2>\n
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Already using Drift? Get trained in how to use Drift A\/B testing in only 4 minutes right here<\/a>.<\/em><\/h4>\n
One Place to Manage All Your Bot Playbook A\/B Testing<\/h2>\n
Increase Conversions with A\/B Testing<\/h2>\n
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Ready to increase your lead conversion with Drift A\/B Testing? Get a demo today<\/a>.<\/h3>\n
Check out some examples below or access the full Book of Hooks here<\/a>.<\/h4>\r\n\ud83d\udca1Pro-Tip: Complete the <\/em>Playbook Basics Certification<\/em><\/a> to build bots that follow Drift best practices (and get you the best results).<\/em>\r\n\r\n<\/a>\u00a0<\/em>\r\n
These Bot Hooks Will Help You Start More Conversations with Qualified Buyers<\/h2>\r\n
Engage All Use Case<\/h3>\r\nUse these hooks to target a broader audience. The \u201cengage all\u201d playbook is designed to capture all those visitors that don\u2019t meet other, more specific criteria and is generally recommended for your first Drift playbook. To start those initial conversations, keep your question open-ended without asking too much of your visitors.\r\n
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Visitor Retargeting Use Case<\/h3>\r\nNot every visitor is going to convert on the first visit to your website. So when repeat visitors make their way back to your website, give them a greeting designed specifically for them. Because these are the people coming back for more \u2013 and you should acknowledge their interest. Try one of these hooks to talk them:\r\n
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Book a Meeting Use Case<\/h3>\r\nWant to help visitors skip the form and start talking to your team instead? Use this bot on your \u201ccontact us\u201d or other form pages to improve conversions and have more conversations. Give your visitors a faster alternative to a form with one of these friction-removing hooks:\r\n
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Pricing Page Use Case<\/h3>\r\nNo purchasing decision is ever made without reviewing pricing options (and maybe some negotiation). Bots on pricing pages let you talk to those visitors who are expressing a high-intent to purchase. Whether your pricing is straightforward or custom, use one of these hooks to grab your visitor\u2019s attention and direct them to the right resources:\r\n
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Solutions Pages Use Case<\/h3>\r\nYour solutions page is a huge opportunity because it\u2019s where a prospective buyer is going to learn more about the problems you can solve for them. It\u2019s safe to say you\u2019ve probably spent some time putting these solutions into context for your visitors in your website copy, but don\u2019t forget to include that context in your bot, too. Use one of these hooks to show a prospective customer how your<\/em> solution can solve their<\/em> problems:\r\n
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Ready to level up your use of Conversational Marketing to start more engaging conversations NOW? Get the full Book of Hooks here<\/a>.<\/h3>\r\n ","post_title":"Use These 33 Bot Hooks to Improve Your Conversion Rates and Start More Conversations","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"book-of-hooks","to_ping":"","pinged":"","post_modified":"2023-07-31 15:37:36","post_modified_gmt":"2023-07-31 19:37:36","post_content_filtered":"","post_parent":0,"guid":"https:\/\/www.drift.com\/?p=62795","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":83674,"post_author":"241","post_date":"2020-12-08 08:00:59","post_date_gmt":"2020-12-08 13:00:59","post_content":"You\u2019ve spent a lot of time, money, and effort driving traffic to your website. And probably just as much time optimizing the copy on your site to answer each visitor's questions. But, with thousands of visitors asking hundreds of questions, it\u2019s impossible to account for every single one. And, even if you could, answering all of these questions in a timely manner just isn\u2019t feasible.\r\n\r\nThat\u2019s where Drift\u2019s AI Chatbots <\/a> come in. They replicate the behavior and performance of your very best SDRs at a scale that allows you to engage and qualify every single site visitor \u2013 no matter when they hit your site (yes, 24\/7\/365\u2026 even holidays).<\/strong>\r\n\r\nHey there, I\u2019m Tim Ozmina. I run Drift at Drift, so it\u2019s my job to make sure our bots are helping us start the right conversations at the right time. Today, I\u2019m here to show you exactly how you can use Drift AI chatbots to hit your goals while creating a better experience for your buyers.\r\n\r\nHere\u2019s how.\r\n
1. Complement the SDR Team<\/h2>\r\nIf your SDR team is anything like ours, they are an integral, hardworking part of the sales process. And, if your team is like ours, you probably wish you could replicate them times 1,000. That\u2019s where Drift\u2019s AI chatbots come in. They can scale your SDR team by qualifying and engaging site visitors while your SDRs focus on the conversations they know are likely to result in meetings with your sales team.\r\n\r\nSDRs can also use the information shared in AI conversations to understand the buyer\u2019s pain points and share the best solutions. This means more contextual conversations that add value to your buyers.\r\n\r\n\r\n\r\nLearn how you can use the AI Assist and other plays with your own sales team.<\/a><\/strong>\r\n
2. Accelerate the Buying Journey<\/h2>\r\nThere are any number of ways someone can land on your website and encounter your bot. And the questions they want<\/em> answered may not be the same as what your bot is designed<\/em> to answer.\r\n\r\nAI Chatbots<\/a> can help here too.\r\n\r\nThey learn from the conversations happening across your organization and can address common questions that may not be a part of a particular decision-tree bot. By allowing for open-ended questions, AI Chatbots can address your site visitors\u2019 concerns and move them to a meeting (or sale) faster. And, because the bot is trained using actual conversations your sales team has with potential customers, it can create an experience that is more human and conversational.\r\n\r\n\r\n
3. Engage Virtual Event Attendees<\/h2>\r\nAs virtual engagement has become the norm, companies are finding ways to elevate their event experience to recreate some of that in-person magic. At Drift, we\u2019re no different. We use AI Chatbots to allow our event attendees to engage with us, get their questions answered, and even book meetings. Check out this example from a recent RevGrowth event we held:\r\n\r\n\r\n\r\nWith AI Chatbots<\/a>, you can scale and replicate the efforts of your team, while also offering a tailored, human experience that converts visitors from prospects to buyers. Drift AI Chatbots make your marketing team more efficient by creating more qualified pipeline, faster and let your sales team focus on those prospects who are ready to buy.\r\n\r\nWant to learn more ways you can improve sales productivity<\/a> and accelerate your business\u2019s revenue? Get the Conversational Sales Formula from Drift<\/a><\/strong>.\r\n\r\n<\/a>","post_title":"How Drift Uses AI Chatbots to Enhance the Buying Journey and Scale Our SDR Team","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"how-drift-uses-ai-chatbots","to_ping":"","pinged":"","post_modified":"2021-09-23 15:21:27","post_modified_gmt":"2021-09-23 19:21:27","post_content_filtered":"","post_parent":0,"guid":"https:\/\/www.drift.com\/?p=83674","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":87319,"post_author":"218","post_date":"2021-04-21 08:00:21","post_date_gmt":"2021-04-21 12:00:21","post_content":"What is Revenue Acceleration and how can it help my team?\r\n\r\nHow can my company make the most of our Drift platform now?\r\n\r\nHow does Drift use Drift?\r\n\r\nOur buyers and customers ask us these questions every day. And we love answering them \u2764\ufe0f\r\n\r\nSo much so that we decided to write a book to help answer all the above \u2013 and more.\r\n\r\nOver the last few months, our marketing, sales, customer experience, and operations teams put our heads together to bring you The Go-to-Market Guide to Drift<\/em><\/a>.\r\n\r\n<\/a>\r\n\r\nIn this guide, we answer all your pressing questions, like how can you use a Revenue Acceleration Platform to grow your bottom line. Plus, we created a companion Drift Insider course<\/a> alongside the book to make the learning process that much easier.\r\n\r\nBut before you jump in, let\u2019s answer a few initial questions upfront. Here\u2019s why now is the time to transform your business with Revenue Acceleration:\r\n
Why B2B Businesses Need to Change<\/h2>\r\nMarketing and sales have changed in the past few decades. And this evolution can be divided into three eras: the Brand Era, Demand Gen Era, and, now, the Revenue Era.\r\n\r\n\r\n\r\nIn the Revenue Era<\/a>, buyers are in control. They are looking for a personalized customer experience and real-time engagement. Buyers are used to the seamless, personalized experiences offered by B2C companies like Amazon, Netflix, and Uber and expect the same from their B2B experiences too.\r\n\r\nTo be successful, your revenue teams can no longer be siloed. They need to work together to deliver exceptional digital experiences across the entire customer lifecycle \u2013 from acquisition to renewals to expansions. And that\u2019s where Revenue Acceleration<\/a> comes in.\r\n
What is Revenue Acceleration?<\/h2>\r\nTechnology has made it possible to connect businesses and buyers 24\/7.\r\n\r\nBuyers are no longer willing to wait days to speak to you. And companies can\u2019t afford to delay valuable conversations with buyers due to complicated lead-processing. To adapt, revenue teams \u2013 like marketing, sales, and customer experience \u2013 must work together and double down on real-time engagement.\r\n\r\nRevenue Acceleration is all about providing value to buyers and businesses faster than ever before.\r\n\r\nDrift\u2019s Revenue Acceleration Platform brings together Conversational Marketing<\/a> and Conversational Sales<\/a> to create personalized, engaging experiences for buyers and customers. Drift does this by connecting buyers and sellers instantly across digital channels (like chat, email, video, and phone) and driving value throughout the customer lifecycle.\r\n\r\n\r\n\r\nWe also help make conversations happen and let you scale them via our patented artificial intelligence (AI)<\/a> technology.\r\n
How to Implement Revenue Acceleration to Grow Your Business<\/h2>\r\nWe want to help you become a revenue accelerator.\r\n\r\nWhether you\u2019re evaluating if Drift is right for you or you want to get more out of your Drift platform, The Go-to Market Guide<\/em> to Drift<\/em><\/a> has something for you. In this ultimate guide to Drift, you\u2019ll discover how to bring your go-to-market teams together with Drift to deliver personalized customer experiences.\r\n\r\nBy the end of this book, you\u2019ll learn:\u00a0<\/strong>\r\n
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Ready to learn how Drift can help your entire go-to-market team accelerate revenue? Get the guide today<\/a>.<\/h3>\r\n<\/a>","post_title":"Here's How Our Marketing, Sales, Customer, & Ops Teams Use Drift (& How You Can Too)","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"gtm-guide-to-drift","to_ping":"","pinged":"","post_modified":"2021-04-21 08:35:25","post_modified_gmt":"2021-04-21 12:35:25","post_content_filtered":"","post_parent":0,"guid":"https:\/\/www.drift.com\/?p=87319","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}]},"yoast_head":"\n