If you’re an SDR, you’ve got one of the most important jobs at a company today.
? Qualifying leads for your sales team.
Because making sure prospects are a good fit could mean the difference between a short sales cycle…and a deal that never closes.
But qualifying a lead can take time.
We all know that follow up through traditional lead forms takes forever. And a lead form is definitely not going to help you get to your meetings goal faster.
So having a chatbot or live chat on your site is the perfect alternative. But honestly, sometimes a buyer just wants to get on the phone ?♂️
Yes. Believe it or not, people actually do still use phones to communicate.
And now with Chat To Call, you can go from a conversation in Drift to a call with your buyer in just one click.
This means you can shave hours (or even days) off of the qualification process and eliminate friction in the buyer journey at the same time.
How To Use Chat To Call To Qualify Leads Instantly
With Chat to Call, SDRs can instantly start a phone call through Drift and qualify prospects on the spot.
Here’s how it works:
- A prospect gives you their phone number in chat
- You click on the number to start the call
- Once the call ends, the activity is automatically logged into Salesforce
Prospect. Qualified.
All without any manual effort on your part as an SDR. Chat to Call integrates right into your existing workflows and phone systems – helping you connect with your buyers instantly.
Here’s a more detailed breakdown of how it works ?
Start A Phone Call With One Click
Yes, people really do like to talk on the phone. Your buyers included. And conversational marketing is all about meeting your buyers where they are and letting them engage with you on their terms.
With Chat to Call, you can now connect with 100% of your leads. When a prospect gives you their phone number in chat, you can click on the number to instantly start a phone call so you can qualify the lead faster.
Automatically Log Calls In Salesforce
What’s the number one enemy of salesperson productivity? Data entry. There’s nothing worse than having to go back into Salesforce to enter activity from a call or meeting. It can take up hours of an SDR’s week that they could have spent on prospecting.
With Chat to Call, data entry is a thing of the past. After you end a call, we’ll automatically log the call activity on the lead record in Salesforce freeing you up to jump right into the next conversation.
Report On Your Team’s Activity
For decades, we’ve argued about how marketing and sales have influenced pipeline. Marketing generates qualified leads, and sales further qualifies them with their own follow-up. But not having insight into this data can be a problem.
With Chat to Call, SDR Managers will get a crystal clear view into their team’s activity and performance – both in Drift and Salesforce. And marketers get credit for another lead source for influenced revenue.
I think that’s what they call a win-win.
Interested in learning more about Chat to Call? Get your personalized demo today
